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Customer Journey
Classroom Training

Learn Omnichannel, Multichannel Customer Journey

key point

  • Instill the art of Strategic Digital Marketing
  • Learn from a leading digital marketing agency
  • Updated course according to industry expectation
  • Practical and case study approach
  • 100% Placement Assistance
  • 2 months internship on live projects

The Best Multichannel Customer Journey Classroom Training Course

Today’s customer journey looks vastly different than it used to be before the emergence of digital media. In this digitised world almost every customer refers online before buying a product. Therefore you need to gain customers consideration and notice every action moment after moment because the new age customers are not loyal to any brand but are only loyal to their needs. So being there, being useful and being quick are the three strategies that a marketer needs to implement to win the micro moments.

Digital Skills training program is not a conventional monotonous teaching program, we here believe in interactive sessions where real time case studies are solved, giving our students an intense level of industrial touch.

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What you will learn !

Multichannel Customer Journey Training

  • The programme starts by looking at the various barriers that restrain multichannel creation supported with both successful and unsuccessful campaigns.
  • The programme starts by looking at the various barriers that restrain multichannel creation supported with both successful and unsuccessful campaigns.
  • Once completed we will chalk out a strategy to create a campaign plan. This will become the basis for your content and multichannel strategy. It will also help you to map the customer journey with respect to the latest and the most efficient journey models.
  • This course is specially designed to provide you with a thorough understanding of the multiple and integrated digital marketing channels, defining how significant each channel is at every stage of the customer journey and how they work in tandem to produce desired results.

Who should enroll for the course?

This course is ideal for the marketer, both traditional and digital who are responsible for driving integrated marketing campaigns.

How will I benefit?

  • Design a strategic framework for multichannel marketing campaigns
  • Design a strategic framework for multichannel marketing campaigns
  • To understand the context of multichannel marketing and its significance with today’s dynamically changing world.
  • Understand the current marketing transformation and fragmented customer journey audience shift and digital media.
  • Understanding the importance of quantifying the customer journey.

What will I get after completion?

Multichannel Marketing Course Completion Certificate from Digital Skills – a leading Digital Marketing Training Institute in Pune1.Multichannel Marketing Course Completion Certificate from Digital Skills – a leading Digital Marketing Training Institute in Pune

Planning and strategy

  •  Customer Behaviour
  •  Channel and customer journey mapping
  •  The right channel mix for your campaign
  •  Things to consider while designing the creative


  • Understand the significance of the integrated marketing communication
  • Various planning tools used to design integrated multichannel campaigns
  • Considering the objective of the brand and the campaign
  •  Media planning, buying and rate negotiation

Measurement and analysis

  •  Measuring the campaign effectiveness


Why Us?

  • Our digital marketing course is a classroom training programme which is not a one-way communication but an interactive session.
  • Here students from various walks of life like freshers and experienced individuals interact with the faculty to understand how digital marketing works for various industries.
  • We ensure that our students get to work on live projects so that they can take their subject understanding to the next level.

Stand out from the crowd

  • Be a part of over 2000 alumni network
  • 25+ Digital Marketing agencies in panel for placement
  • Placement and assignment assistance
  • Learn Digital Account Manager skill sets
  • Earning opportunity from Google Adsense and Affiliate Marketing

Advance Your Career with our Integrated Digital Marketing Course in Pune


Learn from Leading Digital Experts

Our expert team’s job is to equip you with the up-to-date knowledge you need to thrive in an ever-changing industry. They work hard to keep your course content fresh, structured and current.


An Industry-Validated Syllabus

We bring together the world’s leading digital brands including Google, Facebook and Twitter to review and approve course content, and define an innovative syllabus that will develop your digital career.


Internationally Recognized Accreditation

Upon completion of your course, you will receive an industry-recognized, globally respected qualification. Exams are developed in alignment with the course syllabus, which means that every student is certified to the same standard.


Experience the Global Standard

Our courses are designed and delivered by leading digital experts. Your learning will be shaped by their practical experience, industry advice and best practice tips. We also offer internship and 100% placement assistance.

Best Digital Marketing Course In Pune, Most Advanced Curriculum!

Classroom Training, Internship, 100% Job Assistance.

What Our Digital Marketing Learners Have To Say

Our Past Digital Marketing Learners Are Working For Top Companies Across The Globe!

Digital-Skills integrated digital marketing course is truly a complete package of digital marketing who wants to make a career in Digital Marketing. The course is deep and wide and explains each concept thoroughly. This course has really benefited me & I was fortunate to have done my course from Digital-Skills and practicing it now.


Viraj Chavan

SEO Analyst at Wondersoft Multimedia Solutions

viraj-chavan Digital skills Testimonials

Integrated digital marketing course by Digital Skills is a perfect blend of practical & theory which makes it interesting, as it is always advised to learn from the experts Digital-Skills provides this. It is the best place to learn about digital marketing. I will recommend Digital Skills to all digital marketing aspirants


Prabir Bera

Marketing Communication Executive  – Perennial Technologies Pvt. Ltd.

prabir-bera Student Testimonial

Integrated Digital Marketing Course at Digital-Skills is impeccable as it covers all the areas of digital marketing along with strategy building and planning and how it can fit into various business models. It depends on one as to how much knowledge they can acquire from this course. Truly the best place to learn Digital marketing in Pune.


Sonia Belsare

Team Lead – Sourcing & Procurement  –  Infosys

sonia-belsare Digital Skills Testimonials

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